Articles

Developing your Company's Policy on Background Checks

If your company uses background checks as part of their hiring process, then it’s imperative that your company has a policy on how the background checks are performed.  You want to make sure that they are done in compliance with the law so that the potential employee and your company are protected from lawsuits including negligent hiring lawsuits.  Your role as the employer when it comes to the background check process is going to be different for every company and it will vary on the nature and the extent the pre-employment screening program goes into for the particular job you are hiring for.

What this means is that some positions will require a deeper background check than others.  Some companies will outsource their background checks and most will include criminal and credit history, reference checks and drug testing based on the position.  Some background check companies provide recommendations that fall under ‘competitive’ for an employee that is a good potential fit or ‘not competitive’ for someone who does not fit into the position well.  

Regardless of whether you outsource your background checks or not, you are still liable for your company policy on how the background check process is to be conducted.  You need to make sure that the policy is compliant with all of the state, federal, and local employment laws that surround employment issues.  You need to make sure that you do everything right in order to avoid a negligent hiring lawsuit or other legal proceeding when the potential employee is bypassed for the job.

At the minimum, your company policy on background checks should include but not be limited to the following items:

·        A section that explains how to understand and manage all of the federal and state compliance issues that are related to background checks which include fair credit reporting issues, discrimination issues, privacy issues and more.

·        The name of the background check vendor your company is going to use and an ‘end user’ agreement between your company and the background check vendor.

·        A list of jobs in your organization that will require a background check and what type of background check each one needs.

·        Documentation stating why a particular job would need a criminal or credit history investigation and policies on when written job descriptions need to be reviewed and updated.

·        A statement of when background checks are required – such as before being hired or periodically – depending on each job position and whether or not current employees who did not have a pre-employment background check needs one.

·        An outline of the standards for which background checks will be evaluated and how the information and what type of the information will be disclosed.

·       A copy of the most current employment application that states that background checks will be administered and the consequences of lying on the application, including termination of employment.  Copies of all other pre-employment paperwork should be included and they should carry the same clause about lying and background checks.

·        FCRA compliant authorization and disclosure forms, document destruction policies, and ‘adverse action’ letters.

·        Training material for recruiters and HR staff that shows them how the policy is to be used